POSTPONED & MOVED: Frozen

Due to the flood damage sustained at Meridian Theatres @ Centrepointe during the severe storm on July 1, this event has been postponed and moved:

Wednesday, December 2 through Friday, December 11

Adult High School Auditorium

300 Rochester Street

New performance details:

Wednesday, December 2 at 7:30 PM
Thursday, December 3 at 7:30 PM
Friday, December 4 at 7:30 PM
Saturday, December 5 at 7:30 PM
Matinee performance: Sunday, December 6 at 2 PM
Tuesday, December 8 at 7:30 PM
Wednesday, December 9 at 7:30 PM
Thursday, December 10 at 7:30 PM
Friday, December 11 at 7:30 PM

Q: How are refunds being processed?

Refunds for online purchases were processed on October 8 and should appear on credit card statements within 30 business days. The merchant name on those transactions is “Paciolan”.

Purchases made by cheque or cash are being refunded by cheque from the City of Ottawa. These cheques were mailed on October 13 and should arrive within 1-2 weeks.

Refunds for purchases made in person or over the phone are currently being processed. A member of our Box Office team will contact you directly to arrange your refund. Due to the high volume of refunds being processed, we appreciate your patience and understanding as we work through them as quickly as possible.

You can see Orpheus’ most recent update messaging here.

Q: How can I purchase tickets for the shows at Adult High School?

As soon as Orpheus has more information on how tickets can be purchased, we will be posting it here and will be reaching out to ticket holders directly with the update.

You can see Orpheus’ most recent update messaging here.

Q: Who can I talk to about seating and/or accessibility at the new venue?

As soon as Orpheus has more information about seating and accessibility, we will be posting it here and will be reaching out to ticket holders directly with the update.

You can see Orpheus’ most recent update messaging here.

When Queen Elsa’s hidden powers plunge the land of Arendelle into an eternal winter, her sister Anna sets out to find her and save the kingdom before it’s too late. But as the storm rages on, both sisters must learn that only an act of true love can thaw a frozen heart.

Adapted from the 2013 animated feature, Frozen will defy all expectations on an unforgettable journey packed with thrilling surprises, hilarious characters and soaring music, including “For the First Time in Forever,” “Do You Want to Build a Snowman?” and the worldwide smash hit, “Let it Go.”