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Meridian Theatres @ Centrepointe reopens on December 11 with proof of vaccination requirements and mask mandate in place. See Updates for full information.

Updates

Information and FAQ

Meridian Theatres @ Centrepointe opens its doors on December 11 in accordance with current federal, provincial, and local health regulations. Proof of full COVID-19 vaccination will be required to enter and a mask mandate is in place. All visitors will screen themselves for COVID-19 symptoms. Contact information for public health tracing purposes will be gathered at time of purchase. More details are available below as you plan your visit.

We are excited to welcome you back!


For information on COVID-19 please visit the Ottawa Public Health website.


Proof of vaccination required

Please note that you must present proof you are fully vaccinated against COVID-19 to enter Meridian Theatres @ Centrepointe as mandated by provincial regulations.

Required proof

  • Please bring your vaccination receipt or enhanced certificate confirming you are fully vaccinated. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.
  • Valid identification that shows name and date of birth and has been issued by an institution or public body.

Exceptions

  • Age 11 and under
  • Those with a medical exemption from a doctor or nurse practitioner.
  • Youth between the ages of 12 and 17 participating in certain organized activities, including dance.

More information

COVID-19 Safety measures


COVID-19 Self-assessment tool

Coming to Meridian Theatres @ Centrepointe or Ben Franklin Place? Fill in this online COVID-19 self-assessment form no more than forty-eight (48) hours before you arrive.

Questionnaire· City of Ottawa


Rentals

The Mainstage theatre may be rented with limited capacity as of December 16 until the end of the year and at full capacity as of January 4. The Les Lye Studio Theatre may be rented at full capacity as of December 11.

Please contact meridiancentrepointe@ottawa.ca for availability and information regarding the Mainstage and the Les Lye Studio Theatre.

Ben Franklin Place meeting rooms are available for rental at full capacity as of January 4. For Ben Franklin Place room rentals and information, please contact bfprentals@ottawa.ca.


Theatres

Meridian Theatres @ Centrepointe opens its doors on December 11 in accordance with current federal, provincial and local health regulations.

If an event is cancelled or postponed, ticket buyers will be contacted.


Meridian Theatres @ Centrepointe FAQ

Ticket holders

Q: What can I expect when I attend a performance in-person?

Meridian Theatres @ Centrepointe requests that all guests wear masks unless they are unable to for medical reasons or if they are under the age of two. Proof of medical exemption from a doctor or nurse practitioner is required.

Fill in the online COVID-19 self-assessment form no more than forty-eight (48) hours before you arrive.

Questionnaire· City of Ottawa

All patrons are required to show proof of vaccination and valid ID.

  • Please bring your vaccination receipt or enhanced certificate confirming you are fully vaccinated. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.
  • Valid identification that shows name and date of birth and has been issued by an institution or public body.

Currently, the bar is not open.

Meridian Theatres @ Centrepointe has implemented increased cleaning procedures to ensure the safety of all patrons.

Q: If a performance is cancelled, when and how will I receive a refund?

If you purchased tickets online for an event that is cancelled, refunds will be processed through our online ticketing partner and returned to your credit card.

If you purchased tickets over the phone or in person, we will call you to refund your purchase. Refunds can be processed in-person at the Meridian Theatres @ Centrepointe Box Office. See the Box Office page for hours of operation.


Box Office Hours

(In person -open as of Friday, December 17)

Online: 24/7

Monday to Friday
In person: 5 pm to 8:30 pm
By Phone: 10 am to 8:30 pm

Saturday
In person: 5 pm to 8:30 pm
By Phone: 8:30 am to 8:30 pm

Sunday:
In person: Closed
By Phone: 8:30 am to noon

Telephone: 613-580-2700
Toll-Free: 1-866-752-5231
E-mail: meridiancentrepointe@ottawa.ca

To book an appointment in-person, please call or e-mail the box office at the information above.

Tickets to Meridian Theatres @ Centrepointe events may also be purchased in person at the Shenkman Arts Centre Box Office at 245 Centrum Drive in Orléans. For the Box Office Hours at Shenkman Arts Centre, visit the Hours page.


Information on COVID-19